Call Tools PCC integrations
Use Nekton to connect Call Tools PCC with thousands of other services, and automate your day-to-day tasks. Describe what you want to automate in plain language, and Nekton AI will create automation for you.
Automate Call Tools PCC integrations with Nekton
Create automations that integrate Call Tools PCC with other services
Nekton AI can integrate Call Tools PCC with many online apps and tools.
Here are some popular integrations you can try to automate your Call Tools PCC workflows:
Call Tools PCC actions
Nekton can use any feature that is available in Call Tools PCC API.
Using our advanced AI, you can easily create custom automations for Call Tools PCC.
Here are some typical actions you can do in your automated workflows.
Create Contact
Creates a new Contact
Tag a Contact
Add a single tag to a existing contact.
Update Contact Do Not Contact
Updates a contact and sets do not contact to true to prevent calls and messages.
Get Calendar Event Type by ID
Gets the calendar event type object by ID so you can check details like its name.
Get Contact by ID
Retrieve a single contact using a Contact ID
Get Last Note by Contact ID
Get only the most recent note for a specific contact ID. This will only return 1 note.
Get All Notes Summarized by Contact Id
Get a single text value that summarizes all notes for a single contact ID. This string includes utc time stamps for each note
Get Tag by ID
Gets a Tag object by ID
Get User Custom Settings
Gets a users custom settings which can be used to store api keys, external CRM IDs, or user specific values to be used in automations and Flows.
Search Contacts by Phone Number
Search for Contacts by phone number. Depending on your Call Tools account settings multiple contacts may have the same phone number. Make sure the user that owns the API token used for this Flow has the appropriate permissions to query all contacts ("contacts_read_all").
Find or Create Contact
Search for Contacts by multiple fields. Make sure the user that owns the API token used for this Flow has the appropriate permissions to query all contacts ("contacts_read_all").
Bucket a Contact
Adds a contact to a bucket.
Create Do Not Contact Entry
Creates a new do not contact entry and optionally updates existing phone numbers and email addresses accordingly. Check Call Tools account settings "DNC Phone Number cascades to Contact" and "DNC Email Address cascades to Contact" if you want a do not call update on a phone number or email address to cause a DNC status on the whole contact.
Update Contact
Update a existing contact.
Update Contact Set Ready
Updates a contact and sets it as ready to contact. This is a setting that live filters can filter by
Get Call Disposition by ID
Gets a single call disposition object by ID so you can get details such as name.
Get Contact Disposition by ID
Gets a Contact Disposition object by ID to see details such as name.
Get All Notes by Contact ID
Return all the notes for a specific contact ID.
About Call Tools PCC
Call Tools is a multi-channel cloud contact center and hosted pbx with a data centric focus.