CallTrackingMetrics integration with Cyfe
How to Update Cyfe values for new calls on CallTrackingMetrics
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Update Cyfe values for new calls on CallTrackingMetrics" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate CallTrackingMetrics integrations
CallTrackingMetrics actions
Nekton can use any feature that is available in CallTrackingMetrics API.
Using our advanced AI, you can easily create custom automations for CallTrackingMetrics.
Here are some typical actions you can do in your automated workflows.
New Call
Triggers when you receive a new call.
About CallTrackingMetrics
CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center.