NektonIntegrationsCustomer Support Chat Agents

Chat Agents Actionstep Chat Agents integration with Actionstep

How to Add new chat leads from Chat Agents as contacts with notes in Actionstep

  4.8/5 from 19 votes. About 5 minutes to complete.

Steps to automate

Use workflow automation service.
Preparation
Create Nekton account. You can also use your existing Google account to sign in.
Create automation
  • Click on the "Create new workflow" button, and then add "Automated step".
  • Set the step description to "Add new chat leads from Chat Agents as contacts with notes in Actionstep" and then click on "Automate".
  • Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor screen to configure it. For example, you can run this flow every hour or every day.

Automate Chat Agents integrations

Chat Agents actions

Nekton can use any feature that is available in Chat Agents API. Using our advanced AI, you can easily create custom automations for Chat Agents. Here are some typical actions you can do in your automated workflows.
Chat Lead Updates
Triggers when a existing lead is updated.
New Chat Lead
Triggers when there's a new chat lead.

About Chat Agents

Chat Agents is a true human-managed 24/7 website live chat service provider.