Chatra integration with Zendesk
How to Add new finished Chatra conversations as new Zendesk tickets
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Add new finished Chatra conversations as new Zendesk tickets" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
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Chatra actions
Nekton can use any feature that is available in Chatra API.
Using our advanced AI, you can easily create custom automations for Chatra.
Here are some typical actions you can do in your automated workflows.
New Message in Conversation
Triggers when a new message is sent in a conversation by a visitor or an agent.
New Finished Conversation
Triggers when a conversation ends.
New Conversation
Triggers when a new conversation is started by a visitor or an agent.
About Chatra
Chatra is a live chat software that helps to increase revenue and collect feedback providing an easy way for website owners to talk to visitors in real time.