CINNOX integrations
Use Nekton to connect CINNOX with thousands of other services, and automate your day-to-day tasks. Describe what you want to automate in plain language, and Nekton AI will create automation for you.
Automate CINNOX integrations with Nekton
Create automations that integrate CINNOX with other services
Nekton AI can integrate CINNOX with many online apps and tools.
Here are some popular integrations you can try to automate your CINNOX workflows:
CINNOX actions
Nekton can use any feature that is available in CINNOX API.
Using our advanced AI, you can easily create custom automations for CINNOX.
Here are some typical actions you can do in your automated workflows.
Get Enquiry Detail
Get enquiry details
Get Number List
Allows you to query available number list
Send IM Message to Staff
Create the action calls to send IM message to CX staff
Update External Contact
Allows you to update external contact
Create External Contact
Allows you to create external contact
Get External Contact Detail
Allow you to query the external contact detail
Send IM Message to Room
Create the action calls to send IM message to CX group space (public/private)
Send SMS
Allow you to send SMS
New External Contact Created
Triggers when the contact event when the external contact is created.
External Contact Edited
Triggers when then contact event when the external contact is edited.
Enquiry Picked Up by Agent
Triggers when the enquiry event when the enquiry status changes to Handling.
Label Deleted
Trigger the event when there is label deleted
External Contact Merged
Triggers when the contact event when the external contact is merged.
New Label Created
Trigger the event when there is new label created
Transferred External Contact Ownership
Triggers when the contact event when the external contact ownership is transferred.
External Contact Deleted
Triggers when the contact event when the external contact is deleted.
Enquiry Closed
Triggers when the enquiry event when the enquiry status changes to Closed.
Missed Enquiry
Triggers when the enquiry event when the enquiry status changes to Missed.
About CINNOX
CINNOX is an innovative customer engagement and analytics platform that humanises connections for better business.