Desku.io integration with Jira Software Cloud
How to Update issues in Jira Software Cloud for new ticket status changes in Desku.io
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Update issues in Jira Software Cloud for new ticket status changes in Desku.io" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Desku.io integrations
Desku.io actions
Nekton can use any feature that is available in Desku.io API.
Using our advanced AI, you can easily create custom automations for Desku.io.
Here are some typical actions you can do in your automated workflows.
Add Tags to Ticket
Add Tags to Ticket
Find or Create Ticket
Find ticket if not find then auto create ticket
Add Followers to Tickets
Add Followers to Tickets
Create Ticket
This is the create ticket of action when its trigger fires.
Find Ticket
Find a Tickets
Add Customer
Add Customer
About Desku.io
With Desku.io you can automate your customer support day to day operations and have more time for what matters most — no code required.