NektonIntegrationsCustomer Support FacilityBot

FacilityBot Slack FacilityBot integration with Slack

How to Send channel messages in Slack when new requests are created in FacilityBot

  4.1/5 from 12 votes. About 5 minutes to complete.

Steps to automate

Use workflow automation service.
Preparation
Create Nekton account. You can also use your existing Google account to sign in.
Create automation
  • Click on the "Create new workflow" button, and then add "Automated step".
  • Set the step description to "Send channel messages in Slack when new requests are created in FacilityBot" and then click on "Automate".
  • Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor screen to configure it. For example, you can run this flow every hour or every day.

Automate FacilityBot integrations

FacilityBot actions

Nekton can use any feature that is available in FacilityBot API. Using our advanced AI, you can easily create custom automations for FacilityBot. Here are some typical actions you can do in your automated workflows.
Create Report Fault
Create a Report Fault
New Request
Triggers when a new request is created
New Facility Booking
Triggers when a new facility booking is created
New Fault Report
Triggers when a new fault report is created.
New Desk Booking
Triggers when a new desk booking is created
New Pending Checklist
Triggers when a new pending checklist is created

About FacilityBot

Allow staff to book desks, report faults, make service requests, book rooms, invite visitors and get automated FAQ responses (chatbot) through a single channel.