Jira Service Management integration with Google Chat
How to Create messages in Google Chat for new requests in JIRA Service Desk
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Create messages in Google Chat for new requests in JIRA Service Desk" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
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Google Chat actions
Nekton can use any feature that is available in Google Chat API.
Using our advanced AI, you can easily create custom automations for Google Chat.
Here are some typical actions you can do in your automated workflows.
Create Message
Create a message in Hangouts Chat.
About Google Chat
Google Chat is a communication software developed by Google built for teams that provides direct messages and team chat rooms, along with a group messaging function that allows Google Drive content sharing.