HappyFox Chat integration with BenchmarkONE
How to Create BenchmarkONE contacts for finished chats on HappyFox Chat
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Create BenchmarkONE contacts for finished chats on HappyFox Chat" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate HappyFox Chat integrations
HappyFox Chat actions
Nekton can use any feature that is available in HappyFox Chat API.
Using our advanced AI, you can easily create custom automations for HappyFox Chat.
Here are some typical actions you can do in your automated workflows.
Finished Chat
Triggers when a chat conversation ends.
New Offline Message
Triggers when a visitor leaves a message when all agents are offline.
New Missed Chat
Triggers when no agents pickup an incoming chat request.
About HappyFox Chat
Powerful live chat software built from ground-up for super fast customer support.