HelpSpace integration with Slack
How to Send Slack notifications for new HelpSpace tickets
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
-
Click on the "Create new workflow" button, and then add "Automated step".
-
Set the step description to "Send Slack notifications for new HelpSpace tickets" and then click on "Automate".
-
Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate HelpSpace integrations
HelpSpace actions
Nekton can use any feature that is available in HelpSpace API.
Using our advanced AI, you can easily create custom automations for HelpSpace.
Here are some typical actions you can do in your automated workflows.
Customer Create
Creates a new Customer
Customer Delete
Deletes a Customer
Customer Update
Updates a Customer
Ticket Create
Creates a new ticket
Ticket Delete
Move ticket to trash
Ticket Update
Updates a Ticket
About HelpSpace
HelpSpace is a well-rounded customer service tool including a team inbox, intuitive interface, self-service sites, and multiple inbound channels to get a competitive edge in your market.