Zendesk integration with HiCustomer
How to Create HiCustomer contacts from Zendesk ticket information
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Create HiCustomer contacts from Zendesk ticket information" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate HiCustomer integrations
HiCustomer actions
Nekton can use any feature that is available in HiCustomer API.
Using our advanced AI, you can easily create custom automations for HiCustomer.
Here are some typical actions you can do in your automated workflows.
Add Contact
Add a Contact to timeline.
Add or Update Customer
Update existing Customer or add Customer.
About HiCustomer
HiCustomer is a customer success management platform.