Hilos integration with Zendesk
How to Create Zendesk tickets when new contacts complete flows in Hilos
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Create Zendesk tickets when new contacts complete flows in Hilos" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Hilos integrations
Hilos actions
Nekton can use any feature that is available in Hilos API.
Using our advanced AI, you can easily create custom automations for Hilos.
Here are some typical actions you can do in your automated workflows.
Start a Flow for a Phone Number
Start an outbound flow for a phone number.
WhatsApp Template
Search for a WhatsApp Template to use.
Create or Update Contact
Creates or updates a contact if it already exists.
Send a WhatsApp Message
Send a Whatsapp approved message template to any number
New Contact
Triggers when an new contact is created.
Updated Contact
Triggers when an contact is updated.
About Hilos
Hilos is the full-stack for WhatsApp: get Business API Access, chat using our WhatsApp multi-agent Inbox and build automations that integrate with your existing tools (like your CRM).