MDirector integration with Zendesk
How to Create tickets in Zendesk with newly-failed contact deliveries in MDirector
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Create tickets in Zendesk with newly-failed contact deliveries in MDirector" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate MDirector integrations
MDirector actions
Nekton can use any feature that is available in MDirector API.
Using our advanced AI, you can easily create custom automations for MDirector.
Here are some typical actions you can do in your automated workflows.
Create/Update Contact
Creates a new contact, or updates an existing contact.
Find a Contact
Search for contact by email.
Creates a List
Creates a new contact list.
Unsubscribes Contact
Unsubscribe a given existing contact.
Contact Delivery Failed
Triggers when a contact delivery fails.
Contact Clicked an Email Link in a Delivery
Triggers when a contact clicks in an email link of a delivery.
About MDirector
MDirector is an Email Marketing and text messaging platform that incorporates a Landing Page builder and Real Time Bidding (RTB) in the same tool.