Zendesk integration with MessageBird
How to Send SMS from MessageBird for new Zendesk tickets
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Send SMS from MessageBird for new Zendesk tickets" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate MessageBird integrations
MessageBird actions
Nekton can use any feature that is available in MessageBird API.
Using our advanced AI, you can easily create custom automations for MessageBird.
Here are some typical actions you can do in your automated workflows.
Create Contact
Creates a new contact.
Send Voice Message
Send a voice message to any country in the world.
Send SMS
Send an SMS message to any country.
About MessageBird
Send SMS and voice messages to any country. Easily done via our website, email or your own software (API). No setup fees. No monthly fees.