MiiTel integration with Filter by Nekton
How to Create Zendesk tickets for new incoming unanswered MiiTel calls
With this Nekton integration, a Zendesk ticket will be created for new incoming unanswered calls from your customers in MiiTel.
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Create Zendesk tickets for new incoming unanswered MiiTel calls" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate MiiTel integrations
With this Nekton integration, a Zendesk ticket will be created for new incoming unanswered calls from your customers in MiiTel.
Want to know when a new video is added on your MiiTel Live or MiiTel for Zoom? Use this integration to send the URL of a video recording as a Slack channel message whe...
With this Nekton integration, a Zendesk ticket will be created for new incoming unanswered calls from your customers in MiiTel.
MiiTel actions
Nekton can use any feature that is available in MiiTel API.
Using our advanced AI, you can easily create custom automations for MiiTel.
Here are some typical actions you can do in your automated workflows.
Answering Machine Recorded
Triggers when answering machine has recorded.
Phone Analysis Completed
Triggers when speech recognition of MiiTel Phone is completed.
Incoming Unanswered
Triggers when unanswered incoming call has registered.
Video Analysis Completed
Triggers when speech recognition of MiiTel Live is completed.
About MiiTel
MiiTel is an AI-powered IP phone. With MiiTel, you will be to accomplish the following: "Increase your sales", "Achieve self-coaching", and "Can make calls from home".