Nicereply integration with Slack
How to Post new Nicereply CSAT ratings into Slack
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Post new Nicereply CSAT ratings into Slack" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Nicereply integrations
Nicereply actions
Nekton can use any feature that is available in Nicereply API.
Using our advanced AI, you can easily create custom automations for Nicereply.
Here are some typical actions you can do in your automated workflows.
New Rating
Triggers when a new rating is created.
About Nicereply
Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.