Olark integration with SupportBee
How to Automatically Create SupportBee Tickets from Olark Transcripts
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
-
Click on the "Create new workflow" button, and then add "Automated step".
-
Set the step description to "Automatically Create SupportBee Tickets from Olark Transcripts" and then click on "Automate".
-
Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Olark integrations
Olark actions
Nekton can use any feature that is available in Olark API.
Using our advanced AI, you can easily create custom automations for Olark.
Here are some typical actions you can do in your automated workflows.
New Message
Triggers once for each message when we get a transcript.
New Transcript
Triggers once when we get a new transcript.
About Olark
Olark makes it easy to add live chat to your website and provide instantaneous support to your users and get valuable feedback from them about your site.