PagerDuty integration with Email by Nekton
How to Send emails for new incidents on PagerDuty
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Send emails for new incidents on PagerDuty" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate PagerDuty integrations
Creating a great customer experience requires constant communication within your team. You can use Nekton with PagerDuty to automatically create issues in your project management system and keep records for important tasks so your team can focus on creating and maintaining great customer experiences. You can even use Nekton to remind your team members when they’re on call—so nothing slips through the cracks.
PagerDuty actions
Nekton can use any feature that is available in PagerDuty API.
Using our advanced AI, you can easily create custom automations for PagerDuty.
Here are some typical actions you can do in your automated workflows.
Add Resolve Event
Resolve the incident with this Incident Key.
Find User on Call
Find the user on call for a specific schedule.
Add Acknowledge Event
Acknowledge the incident with this Incident Key.
Add Trigger Event
Trigger an incident in PagerDuty with this Incident Key.
New or Updated Incident
Triggers when new incidents are created, or when existing incidents change state.
About PagerDuty
In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.