Nicereply integration with Playvox Customer AI
How to Analyze new Nicereply responses in Playvox Customer AI
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Analyze new Nicereply responses in Playvox Customer AI" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Playvox Customer AI integrations
Playvox Customer AI actions
Nekton can use any feature that is available in Playvox Customer AI API.
Using our advanced AI, you can easily create custom automations for Playvox Customer AI.
Here are some typical actions you can do in your automated workflows.
Add or Update an Author
Adds or updates a Message Author.
Get Conversation Details
Retrieves Conversation details such as sentiment, topics and topic groups from Playvox Customer AI
Add or Update a Message
Adds or updates a Message.
About Playvox Customer AI
Automatically analyze the sentiment and topics of your customer interactions.