Pure Chat integration with Emma
How to Add new Pure Chat visitors to Emma as contacts
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Add new Pure Chat visitors to Emma as contacts" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Pure Chat integrations
Pure Chat actions
Nekton can use any feature that is available in Pure Chat API.
Using our advanced AI, you can easily create custom automations for Pure Chat.
Here are some typical actions you can do in your automated workflows.
Finished Chat
Triggers when a live chat conversation ends.
New Contact Email Collected
Triggers when a new email address is collected by Pure Chat.
New Chat Request
Triggers whenever a website visitor initiates a new chat request.
About Pure Chat
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