Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
Click on the "Create new workflow" button, and then add "Automated step".
Set the step description to "Add new Zendesk users to Retently" and then click on "Automate".
Provide the necessary parameters and click on the "Test it" button to check your automation.
If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Nekton can use any feature that is available in Retently API.
Using our advanced AI, you can easily create custom automations for Retently.
Here are some typical actions you can do in your automated workflows.
Create Customer and Send Survey
Creates a new customer or updates and existing one and sends a transactional survey.
Unsubscribe Customer
Unsubscribes a customer.
Find Company
Find a company by domain, name, or ID.
Create or Update Customer
Creates a new customer or updates an existing one.
Tag a Survey Response
Adds a tag to a survey response.
Find Customer by Email
Find a customer in Retently by email address.
About Retently
Retently helps you measure customer satisfaction via NPS, CSAT, and CES surveys. Collect, analyze, and act on valuable customer feedback.