Sangoma integration with Salesforce
How to Update Salesforce records with new Sangoma outbound calls
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Update Salesforce records with new Sangoma outbound calls" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Sangoma integrations
With this integration in place, you'll automatically alert a specified Slack channel automatically whenever you receive an inbound call on your Sangoma PBX! Choose whe...
Sangoma actions
Nekton can use any feature that is available in Sangoma API.
Using our advanced AI, you can easily create custom automations for Sangoma.
Here are some typical actions you can do in your automated workflows.
Search Call Data
Search for a Call based on a specific UUID
New Both Call
Triggers when whether a New Inbound Call is received or A New Outbound is placed on your PBX.
New Outbound Call
Triggers when a New Outbound Call is placed on your PBX.
New Inbound Call
Triggers when a New Inbound Call is received on your PBX.
About Sangoma
Sangoma is a leading voice and Unified Communications (UC) solution provider.