shipcloud integration with Zendesk
How to Create Zendesk tickets when shipcloud identifies shipment issues
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Create Zendesk tickets when shipcloud identifies shipment issues" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate shipcloud integrations
shipcloud actions
Nekton can use any feature that is available in shipcloud API.
Using our advanced AI, you can easily create custom automations for shipcloud.
Here are some typical actions you can do in your automated workflows.
Create Shipment Quote
Creates a new shipment quote.
Create Shipment
Adding this action into your Flow will create a real shipment. To avoid being charged you can use your sandbox key for creating the flow and switch to the live api key once everything works fine.
Find Shipment
Get detailed information about a shipment via Shipment ID.
New Shipment Status
Triggers when a status for a shipment has been reached.
About shipcloud
Shipcloud is a shipping service provider for creating shipping labels as well as tracking shipments.