Twilio integration with Slack
How to Send Slack private channel messages for new Twilio calls
Stay in the loop with your team's communication by instantly sending notifications about incoming calls on Twilio to a private Slack channel. This workflow ensures that no important calls are missed and everyone in the channel is aware of the details, allowing for quick and efficient responses. Keep your team connected and informed without any manual effort, thanks to this seamless automation.
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
-
Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Send Slack private channel messages for new Twilio calls" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Slack integrations
Simplify your team's communication with Nekton’s Slack integration. Nekton integrations, called Flows, let Slack interact with other apps you use. You can automatically send messages when something happens in another app or use your Slack message to set off automated tasks. You can even use Flows to spin up homemade, no-code bots.
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Slack actions
Nekton can use any feature that is available in Slack API.
Using our advanced AI, you can easily create custom automations for Slack.
Here are some typical actions you can do in your automated workflows.
Invite User To Channel
Invite an existing User to an existing Channel. You must be a member of the channel to invite someone to it.
Send Direct Message
Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.
Send Private Channel Message
Post a new message to a private channel you choose. Can also schedule a message for later.
Update Profile
Update basic profile fields such as name or title
App Extensions (Beta)
Performs an API call using an App Extension (Beta) entry, which you can select or create, later within this Flow's setup. App Extensions (Beta) can be reused across multiple flows and are managed centrally through the App Extensions (Beta) builder.
Find Message
Finds a Slack message using the Slack Search feature.
About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.