Zendesk integration with SMS Alert
How to Notify team members via SMS Alert about new Zendesk tickets
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Notify team members via SMS Alert about new Zendesk tickets" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate SMS Alert integrations
SMS Alert actions
Nekton can use any feature that is available in SMS Alert API.
Using our advanced AI, you can easily create custom automations for SMS Alert.
Here are some typical actions you can do in your automated workflows.
Create Contact
Creates a contact in a particular group.
Send SMS
Sends an SMS.
Schedule SMS
Schedules an SMS.
About SMS Alert
SMS Alert is a enterprise grade transactional and promotional SMS platform.