Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
Click on the "Create new workflow" button, and then add "Automated step".
Set the step description to "Send a ticket to Snappy when a post gets hot on a Reddit subreddit" and then click on "Automate".
Provide the necessary parameters and click on the "Test it" button to check your automation.
If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Nekton can use any feature that is available in Snappy API.
Using our advanced AI, you can easily create custom automations for Snappy.
Here are some typical actions you can do in your automated workflows.
Create Wall Post
Creates a post on the team wall.
Create Note To Customer
Creates a note to the customer.
Create Note As Customer
Creates a note as the customer.
New Ticket
Triggers when a new ticket is added.
New Waiting Ticket Assigned to Me
Triggers on and waiting ticket assigned to you.
New Unassigned Ticket
Triggers on any new, unassigned tickets from a mailbox.
About Snappy
Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.