Zendesk integration with Superchat
How to Send WhatsApp messages via Superchat for new Zendesk tickets
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Send WhatsApp messages via Superchat for new Zendesk tickets" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Superchat integrations
Superchat actions
Nekton can use any feature that is available in Superchat API.
Using our advanced AI, you can easily create custom automations for Superchat.
Here are some typical actions you can do in your automated workflows.
Send Message
Send a pre-selected message template via Superchat.
About Superchat
Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.