Teamwork Desk integration with Slack
How to Post new Teamwork Desk tickets to a Slack channel
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Post new Teamwork Desk tickets to a Slack channel" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Teamwork Desk integrations
Repetitive tasks can take away from the time you could be spending solving problems for your customers. Nekton helps your team stay on top of support tickets and provides easy access to your customer query details by automatically creating workflows in Teamwork Desk. You can also use Nekton to add your customers to your email lists so you can keep in touch long after their problem is solved.
Teamwork Desk actions
Nekton can use any feature that is available in Teamwork Desk API.
Using our advanced AI, you can easily create custom automations for Teamwork Desk.
Here are some typical actions you can do in your automated workflows.
Add Reply to Ticket
Add a reply to a ticket.
Create Customer
Creates a new customer.
Link Task to Ticket
Links a Teamwork Projects task to a ticket.
Update Customer
Updates an existing customer.
Find Customer
Find an existing customer by name or email address.
Find or Create Customer
Find or Create Customer
About Teamwork Desk
Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.