Microsoft Dynamics 365 CRM integration with timetoreply
How to Add emails from new Microsoft Dynamics CRM contacts to timetoreply customer groups
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Add emails from new Microsoft Dynamics CRM contacts to timetoreply customer groups" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate timetoreply integrations
timetoreply actions
Nekton can use any feature that is available in timetoreply API.
Using our advanced AI, you can easily create custom automations for timetoreply.
Here are some typical actions you can do in your automated workflows.
Create Customer Group
Creates a Customer Group
Add Email to Customer Group
Adds an Email Address to a Customer Group
Remove Email From Customer Group
Removes an Email Address from a Customer Group
Search for an Entity
Searches for an Entity (e.g. Agent, Customer Group, Customer, Group Mailbox, Team, Label)
Create Customer
Creates a Customer
Add Domain to Customer Group
Adds a Domain to a Customer Group
About timetoreply
timetoreply is an email analytics and reply time tracking tool for company email. Perfect for customer-facing teams who need to track and improve their business email reply times.