Trengo integration with Google Sheets
How to Add new Trengo inbound messages to Google Sheets as spreadsheet rows
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Add new Trengo inbound messages to Google Sheets as spreadsheet rows" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Trengo integrations
Trengo actions
Nekton can use any feature that is available in Trengo API.
Using our advanced AI, you can easily create custom automations for Trengo.
Here are some typical actions you can do in your automated workflows.
Log a Voice Call
Logs a Voice call in a ticket.
Send a Message
Sends a message to a contact.
Find a Contact
Finds a contact.
Create a Contact
Creates a contact.
Send a Team Chat Message
Send a Team Chat Message
Send a WhatsApp Message Template
This action will send a WhatsApp message template to a phone number
About Trengo
Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.