Zendesk integration with Vonage Voice API
How to Create Vonage Voice Text to Speech calls with notifications of new Zendesk tickets
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Create Vonage Voice Text to Speech calls with notifications of new Zendesk tickets" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Vonage Voice API integrations
Vonage Voice API actions
Nekton can use any feature that is available in Vonage Voice API API.
Using our advanced AI, you can easily create custom automations for Vonage Voice API.
Here are some typical actions you can do in your automated workflows.
Create Conference Call
Creates a call and joins the user into to a conferance
Create Text to Speech Call
Creates a call and reads a message
Create Stream Call
Creates a call and plays the user an audio file
Create Two-Way Call
Creates a call between 2 numbers
New Conference Call
Triggers when a new call is received and joined into a conference.
New Stream Call
Triggers when a new call is received and an audio file is played.
About Vonage Voice API
The Vonage Voice API (formerly Nexmo) allows you to make and receive calls with text-to-speech, audio playback, and forwarding.