Zonka Feedback integration with Zendesk
How to Create Zendesk tickets based on responses received in Zonka
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Create Zendesk tickets based on responses received in Zonka" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Zonka Feedback integrations
Zonka Feedback actions
Nekton can use any feature that is available in Zonka Feedback API.
Using our advanced AI, you can easily create custom automations for Zonka Feedback.
Here are some typical actions you can do in your automated workflows.
Send SMS Survey
Sends an SMS Survey to the recipients you select.
Send Email Survey
Sends an Email Survey to the recipients you select.
New Survey Response
Triggers when a new response is received.
About Zonka Feedback
Zonka Feedback is a multi-channel customer feedback management and survey app on iPad & Android Tablets, Web, Emails & SMS.