Allma integration with Freshdesk
How to Create Freshdesk tickets from new pushed messages to ticket systems in Allma
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Create Freshdesk tickets from new pushed messages to ticket systems in Allma" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Allma integrations
Allma actions
Nekton can use any feature that is available in Allma API.
Using our advanced AI, you can easily create custom automations for Allma.
Here are some typical actions you can do in your automated workflows.
Push Message to Ticket System
Triggers when a user pushes an Allma message to a ticket system.
Flow #2
Triggers when you push an Allma message to Flow #2.
Flow #4
Triggers when you push an Allma message to Flow #4.
Flow #1
Triggers when you push an Allma message to Flow #1.
Flow #3
Triggers when you push an Allma message to Flow #3.
Flow #5
Triggers when you push an Allma message to Flow #5.
About Allma
Allma triages notifications from monitoring, alerting, ticketing, and customer systems and allows you to take immediate action.