Freshdesk integration with Feefo
How to Send Feefo review invitations to requesters of updated Freshdesk tickets
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Send Feefo review invitations to requesters of updated Freshdesk tickets" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Feefo integrations
Feefo actions
Nekton can use any feature that is available in Feefo API.
Using our advanced AI, you can easily create custom automations for Feefo.
Here are some typical actions you can do in your automated workflows.
Respond to Feedback
Posts a response to customer feedback.
Create Feedback Request (Supports Multiple Line Items)
Creates a new feedback request with support for multiple line items.
New Feedback
Triggers when new feedback is received.
About Feefo
Feefo is a globally recognised platform used by thousands of brands to collect genuine, verified customer feedback.