Zendesk integration with Hello Customer
How to Send e-mail surveys via Hello Customer when new tickets close in Zendesk
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Send e-mail surveys via Hello Customer when new tickets close in Zendesk" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Hello Customer integrations
Hello Customer actions
Nekton can use any feature that is available in Hello Customer API.
Using our advanced AI, you can easily create custom automations for Hello Customer.
Here are some typical actions you can do in your automated workflows.
Add Customer Reviews
This action add a review to Hello Customer and provides insights in Hello Customer
Send Survey
send surveys to anybody
About Hello Customer
Hello Customer gathers all your customer feedback across platforms, runs it through our AI language engine, and shows you where to take action to be a market leader.