NektonIntegrationsCustomer Support Intercom

Intercom Intercom integrations

Use Nekton to connect Intercom with thousands of other services, and automate your day-to-day tasks. Describe what you want to automate in plain language, and Nekton AI will create automation for you.

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Automate Intercom integrations with Nekton

Give your marketing and support teams the tools they need to create the best customer experience. Connect Intercom to Nekton for a seamless communication process, and automatically link Intercom to all the other apps you use. Easily pass information to and from other apps to provide customers with the most personalized communication experience possible.

Create automations that integrate Intercom with other services

Nekton AI can integrate Intercom with many online apps and tools. Here are some popular integrations you can try to automate your Intercom workflows:

Intercom actions

Nekton can use any feature that is available in Intercom API. Using our advanced AI, you can easily create custom automations for Intercom. Here are some typical actions you can do in your automated workflows.
Add Event
Tags a user with an event that occurred.
Add/Remove Tag on Company
Attach or remove a tag from a specific company.
Add/Remove Tag on User
Attach or remove a tag on a specific user.
Create/Update Lead
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Create User
Creates a new user in your Intercom app.
API Request (Beta)
This is an advanced action which makes a raw HTTP request that includes this integration's authentication. This is useful if an application has an API endpoint that Nekton doesn't implement yet. You will be expected to read and utilize the API documentation provided by the application. Further, if the application changes their API, you will be expected to make the appropriate fixes and updates.
Find Lead
Finds an existing Lead.
Find or Create Company
Find or Create Company
Find or Create Lead
Find or Create Lead
Add Note
Add a note to a user.
Send Incoming Message
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Add/Remove Tag on Lead
Attach or remove a tag on a specific lead.
Update Company
Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.
Create/Update User
Update a user within Intercom given their e-mail address.
App Extensions (Beta)
Performs an API call using an App Extension (Beta) entry, which you can select or create, later within this Flow's setup. App Extensions (Beta) can be reused across multiple flows and are managed centrally through the App Extensions (Beta) builder.
Find Company
Finds an existing company.
Find User
Finds an existing user.
Find or Create Company
Find or Create Company

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.