Twitter integration with Jitbit Helpdesk
How to Create Jitbit tickets from new Twitter mentions
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Create Jitbit tickets from new Twitter mentions" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Jitbit Helpdesk integrations
Jitbit Helpdesk actions
Nekton can use any feature that is available in Jitbit Helpdesk API.
Using our advanced AI, you can easily create custom automations for Jitbit Helpdesk.
Here are some typical actions you can do in your automated workflows.
Create a Ticket
Creates a new ticket in your Helpdesk.
Create User
Creates a new user in your helpdesk
Find User
Search for users in your helpdesk
Create New Reply
Create a new reply in an existing ticket in your Helpdesk
Find Ticket
Finds a Ticket by an ID or a search query
Find or Create a Ticket
Finds a Ticket by an ID or a search query
About Jitbit Helpdesk
A great help desk app for small and medium sized companies. It has all the features you may need, while staying easy to use and very user friendly.