Mavenoid integration with Google Sheets
How to Create row in a Google Sheets spreadsheet when customer completes a conversation in Mavenoid
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Create row in a Google Sheets spreadsheet when customer completes a conversation in Mavenoid" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Mavenoid integrations
Mavenoid actions
Nekton can use any feature that is available in Mavenoid API.
Using our advanced AI, you can easily create custom automations for Mavenoid.
Here are some typical actions you can do in your automated workflows.
Create Conversation Link
Creates a unique invitation leading the customer to self-service and/or live support session in Mavenoid. Optionally, can text the invitation to the customer via SMS.
New Conversation
Triggers when a new conversation is created.
Session Transcript Ready
Triggers when a transcript is created for a completed session.
About Mavenoid
Mavenoid combines self-service and live support in one, so companies can effortlessly support their customers in every step. From installing, to using, to troubleshooting their products.