Freshdesk integration with Redmine
How to Create Redmine issues for new Freshdesk tickets
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
-
Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Create Redmine issues for new Freshdesk tickets" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Redmine integrations
Redmine actions
Nekton can use any feature that is available in Redmine API.
Using our advanced AI, you can easily create custom automations for Redmine.
Here are some typical actions you can do in your automated workflows.
Create Issue
Create a new issue.
Create Time Entry
Create a new time entry.
Create Project
Create a new project.
New Issue
Triggers when you add a new issue.
New Project
Triggers when you add a new project.
New Tracker
Triggers when you add a new tracker.
About Redmine
Redmine is a flexible project management web application built with Ruby on Rails.