Gmail integration with SolarWinds Service Desk
How to Create SolarWinds Service Desk incidents for new emails matching a label on Gmail [Business Gmail Accounts Only]
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
-
Click on the "Create new workflow" button, and then add "Automated step".
-
Set the step description to "Create SolarWinds Service Desk incidents for new emails matching a label on Gmail [Business Gmail Accounts Only]" and then click on "Automate".
-
Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate SolarWinds Service Desk integrations
SolarWinds Service Desk actions
Nekton can use any feature that is available in SolarWinds Service Desk API.
Using our advanced AI, you can easily create custom automations for SolarWinds Service Desk.
Here are some typical actions you can do in your automated workflows.
Create Asset
Add a new asset to your inventory.
Create Contract
Create a new contract.
Create Incident
Add a new incident to your service desk.
Create Release
Add a new release to your service desk.
Create User
Add a new user.
Create Change
Add a new change to your service desk.
About SolarWinds Service Desk
Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.