Help Scout integration with Stella Connect
How to Send Stella Connect surveys after closing conversations in Help Scout
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Send Stella Connect surveys after closing conversations in Help Scout" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Stella Connect integrations
Stella Connect actions
Nekton can use any feature that is available in Stella Connect API.
Using our advanced AI, you can easily create custom automations for Stella Connect.
Here are some typical actions you can do in your automated workflows.
Create Feedback Request
Sends a feedback request (assuming other business logic passes).
About Stella Connect
Stella Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.