Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
Click on the "Create new workflow" button, and then add "Automated step".
Set the step description to "Log new Telzio calls as Jira issues" and then click on "Automate".
Provide the necessary parameters and click on the "Test it" button to check your automation.
If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Nekton can use any feature that is available in Telzio API.
Using our advanced AI, you can easily create custom automations for Telzio.
Here are some typical actions you can do in your automated workflows.
Send SMS
Sends an SMS.
New Call
Triggers when a new call comes in or out of your Telzio phone system.
Missed Call
Triggers when a call was missed, such as when it goes to voicemail or wasn't picked up in a call queue.
Call Back Requested
Triggers when someone requests to be called back from a queue.
New Voicemail
Triggers when a voicemail is received.
Call Leg Ended
Triggers when a call leg ends.
About Telzio
Telzio provides companies with high-quality, feature-rich phone systems, and integrates teams under a seamless, cloud platform.