Userback integration with Zendesk
How to Create new Zendesk tickets from new Userback feedback
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
-
Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Create new Zendesk tickets from new Userback feedback" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Userback integrations
Userback actions
Nekton can use any feature that is available in Userback API.
Using our advanced AI, you can easily create custom automations for Userback.
Here are some typical actions you can do in your automated workflows.
New Feedback Is Created
Triggers when new feedback is created.
About Userback
Collect fast visual feedback from any website, design or application with video and annotated screenshots.