VirtualPBX integration with Zendesk
How to Create Zendesk tickets when new voicemail is left in VirtualPBX
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Create Zendesk tickets when new voicemail is left in VirtualPBX" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate VirtualPBX integrations
VirtualPBX actions
Nekton can use any feature that is available in VirtualPBX API.
Using our advanced AI, you can easily create custom automations for VirtualPBX.
Here are some typical actions you can do in your automated workflows.
Send SMS Message
Send a new SMS message
Call Answered
Triggers when a call is answered.
Call Ended
Triggers when a call ends.
New Voicemail
Triggers when a new voicemail message is left.
Call Bridged
Triggers when a call is connected to a user or device.
Call Started
Triggers when a new call starts.
About VirtualPBX
VirtualPBX delivers leading edge VoIP phone systems for businesses of all sizes, backed by award-winning, 24/7 support.