Freshdesk integration with AnywhereWorks
How to Get AnywhereWorks direct messages for new Freshdesk tickets
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Get AnywhereWorks direct messages for new Freshdesk tickets" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate AnywhereWorks integrations
AnywhereWorks actions
Nekton can use any feature that is available in AnywhereWorks API.
Using our advanced AI, you can easily create custom automations for AnywhereWorks.
Here are some typical actions you can do in your automated workflows.
Post to a Feed
Updates will be posted on your wall and the Activity will be in user profile.
Send Direct Message
Send a direct message to a user.
Send Stream Message
Send a message to a specific stream.
About AnywhereWorks
AnywhereWorks is an online platform that makes team collaboration and communication simple for your business. Built to empower teams to connect from anywhere, your team can collaborate via audio/video calls, status feed updates, group and 1:1 chats, and file sharing features.