Make sure your team can take immediate action if you receive negative feedback from your NPS survey. Use this Flow to automatically send Gmail emails when you receive a new AskNicely response that gives you a score of 6 or less. That way, you can reach out to that customer right away and give them the support they need.
AskNicely is a simple way to measure and improve customer happiness using the Net Promoter ScoreĀ® (NPS) framework.