NektonIntegrationsCustomer Support ExpertConnect

ExpertConnect ExpertConnect integrations

Use Nekton to connect ExpertConnect with thousands of other services, and automate your day-to-day tasks. Describe what you want to automate in plain language, and Nekton AI will create automation for you.

  4.2/5 from 222 votes

Automate ExpertConnect integrations with Nekton

Create automations that integrate ExpertConnect with other services

Nekton AI can integrate ExpertConnect with many online apps and tools. Here are some popular integrations you can try to automate your ExpertConnect workflows:

ExpertConnect actions

Nekton can use any feature that is available in ExpertConnect API. Using our advanced AI, you can easily create custom automations for ExpertConnect. Here are some typical actions you can do in your automated workflows.
Apply Segment to Contact
Applies an existing segment to a contact
Close a Ticket
Closes an existing ticket
Send a Message
Sends a message to the contact associated with a ticket. The message is sent as an SMS, WhatsApp message, email, or push notification depending on how the ticket was created and the settings on your account.
Create a New Ticket
Creates a new Ticket
Get Contact by Id
Gets a single Contact by Id
Get Ticket Note by Id
Gets a single Ticket Note by Id
Get Ticket Notes
Gets public and private ticket notes, status changes, and files for a given ticket. Audio recordings are not returned.
Reassign to Advisor
Reassigns a ticket to an advisor
Remove Segment From Contact
Removes a segment from a contact
Update a Contact
Updates a Contact
Find Contact by Email
Finds a contact by their email address
Find Tag by Name
Find a Tag Id by searching by Tag Name
Find or Create Contact
Finds a contact by their email address
Apply Tag to Ticket
Applies an existing tag to an existing ticket
Create a New Contact
Creates a new Contact
Create a Private Note
Creates a private (internal) note that's only visible to other ExpertConnect users
Delete a Contact
Deletes a Contact
Get a List of Contacts
Gets a list of your contacts

About ExpertConnect

ExpertConnect is a customer service platform for John Deere dealers.