If you receive Gmail messages raising software development issues from non JIRA users, then Nekton can automatically add those issues to your JIRA account. This integration could be triggered by a label being applied to a new Gmail message, or be linked to a dedicated mailbox. You could even set up Gmail filters to automatically apply the label to drive the integration. After this integration is set up, new Gmail messages received from that point forward will be saved as new issues in JIRA.
One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.