Updown.io integration with HelpSpot
How to Generate HelpSpot requests from new down alerts in Updown.io
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Generate HelpSpot requests from new down alerts in Updown.io" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate HelpSpot integrations
HelpSpot actions
Nekton can use any feature that is available in HelpSpot API.
Using our advanced AI, you can easily create custom automations for HelpSpot.
Here are some typical actions you can do in your automated workflows.
Update an Existing Request
Updates a request. Please note that xRequest id is required.
Create a New Request
Creates a new request. Please note that one of the following is required; first name, last name, user id, email, or phone.
New Request
Triggers when a new request is created.
Search
Triggers based on a search.
Update
Triggers when a request is updated.
About HelpSpot
HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing customer support.