Freshdesk integration with Samepage
How to Get notified of Freshdesk ticket status updates in Samepage
Steps to automate
Use Nekton workflow automation service.Preparation
Create Nekton account. You can also use your existing Google account
to sign in.
Create automation
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Click on the "Create new workflow" button, and then add "Automated step".
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Set the step description to "Get notified of Freshdesk ticket status updates in Samepage" and then click on "Automate".
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Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor
screen
to configure it. For example, you can run this flow every hour or every day.
Automate Samepage integrations
Samepage actions
Nekton can use any feature that is available in Samepage API.
Using our advanced AI, you can easily create custom automations for Samepage.
Here are some typical actions you can do in your automated workflows.
Create Discussion
Creates a new Discussion in a specific Folder.
Create Folder
Creates a new folder in your organization.
Create Task
Creates a new task to a specific task board, page, sheet or calendar agenda.
Post Chat Message
Posts a new chat message to a specific Page, Task Board, Sheet, Mindmap, Calendar or Chat document.
[Old Samepage] Post Team Chat Message
Posts a new chat message to a specific team.
[Old Samepage] Create Team Task
Creates a new task in a specific team.
About Samepage
Samepage is a team collaboration platform that brings people together to get work done in one place. Discuss ideas, share files, assign tasks, and finish projects – all in real time, and all from one app.